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Coffee shop service staff training standard-plan-goal

Coffee shop service staff training standard-plan-goal

1. Sincerity (S): we must treat our guests like our own family. When guests come to our hotel, I will provide our service with honesty, care and friendliness. 2. Efficiency (E): we will ensure that our procedures are friendly and convenient to our guests. 3. Prepare service (R): we will try our best? For our guests, we will try our best to communicate with our guests.

2015-09-09
Coffee teaching class: explaining the main points of the theoretical knowledge of the golden cup rule of coffee.

Coffee teaching class: explaining the main points of the theoretical knowledge of the golden cup rule of coffee.

Today we are going to discuss the "Gold Cup theory" of coffee. Some people do not like the gold cup theory, because the name seems to imply that as long as it meets this standard, it is "delicious coffee". In fact, I quite agree that coffee that is not in line with the golden cup theory is good, but it is a bit strange to say that we can ignore the golden cup theory at all. It may also be called "extract".

2015-12-04
Open a coffee shop (3)

Open a coffee shop (3)

Open a coffee shop (3) OK, now that we have a good cup of coffee, what are we going to do next? We think we should confirm our sexuality! Don't talk about it, it's not sexual orientation. We need to make sure that we can make coffee for others, especially strangers! We understand that we are not willing to "serve" others! This

2014-09-01
The most beautiful cafe in new Zealand counts the stars and drinks coffee

The most beautiful cafe in new Zealand counts the stars and drinks coffee

Photo: Cade Impression The observatory on the top of the world's first starry sky nature reserve, where there is the most beautiful cafe in new Zealand, is the only astronomical cafe in the world where you can count stars and drink coffee. Café in Observatory Sitting in a cafe counting stars After returning from Tekapolu Ice Flower Farm and Salmon Farm in the South Island of new Zealand, we strolled around the tourist center of town, New Zealand West

2015-06-09
Hu Ying, the player who reached the semifinals of WBC in 2016, the strength of Chinese baristas is growing.

Hu Ying, the player who reached the semifinals of WBC in 2016, the strength of Chinese baristas is growing.

The whole team was very happy to win the championship trophy. The competition is not only shown by baristas, but also requires a lot of efforts from a lot of people before there will be a final result. For baristas, the experience during the game is the most valuable gain, both visible and invisible are truly recorded in this experience, what can be seen is the performance on the court, and what is invisible is coffee.

2016-07-05
Eleven pricing strategies that confuse consumers

Eleven pricing strategies that confuse consumers

There are two main reasons why this trick works: first, consumers don't know how much goods cost, so we rely on parts of our brains that are not strictly quantitative; and second, although people spend limited dollars, but we make decisions based on clues and semi-thoughts that add up to math blindness. You walk into a Starbucks and see that the store is right

2014-08-14
[reprint] We are baristas

[reprint] We are baristas

We are both newcomers to baristas and friends who have worked in this industry for some time. In fact, they should reflect on this issue. What kind of conditions should baristas have? Or what kind of barista should you be? Baristas, like other people engaged in store service, belong to the service industry. Well, the basic condition of the relevant service is that it must have

2014-08-15
How does Starbucks sell coffee in the hometown of tea culture?

How does Starbucks sell coffee in the hometown of tea culture?

A topic that has been entangled for a long time in the tea industry: why can't China's 70,000 tea companies sell more than a British Lipton? Different factors are mixed together and cannot be compared with each other at all. It can only be said that we can learn from their marketing model and take their strengths to avoid their weaknesses. For China, which is pregnant with a strong tea culture, why can a Starbucks sell coffee so well? This is how Chinese tea makes outsiders

2015-09-11
About extraction and powder quantity

About extraction and powder quantity

Recently, I have encountered some problems with many friends about extraction. I will put my thoughts here first. For your reference and correction.

2014-06-12
Classical fine tuning method

Classical fine tuning method

All brewing methods should take into account only these factors: one is the alcohol thickness of the coffee, the other is the purity of the coffee flavor, and the change of the combination of the two. The balance between alcohol thickness and purity depends in part on the beans used to make this cup of coffee.

2014-05-20
Alibaba Ma Yun stands for Starbucks in Chengdu: I don't drink coffee and like to watch others drink

Alibaba Ma Yun stands for Starbucks in Chengdu: I don't drink coffee and like to watch others drink

Sichuan Online News (Sichuan Daily Reporter Li Longjun) On January 12, Ma Yun, Chairman of Alibaba Group Board of Directors, appeared at Chengdu Starbucks Staff Conference. Starbucks CEO Howard and Jack Ma have known each other since 2009. It is each other's respect and admiration that Ma Yun was invited to Chengdu from Hangzhou and delivered a keynote speech. Ma Yun speech record: special honor, actually star

2016-01-13
Calculation of extraction rate of Coffee and the ratio Rule of Gold Powder to Water

Calculation of extraction rate of Coffee and the ratio Rule of Gold Powder to Water

Coffee has been recognized as a necessity of human life. It is no longer a luxury, nor does it represent indulgence, it is the crystallization of human painstaking efforts and abilities. William H. Yukos, everything about Coffee (1922) We are preparing for a stressful day in Cerf, North Carolina, on November 23, 2010. We stood there bleary-eyed, sparse

2015-11-05
Brioso Cafe: fragrant coffee, cooperative team

Brioso Cafe: fragrant coffee, cooperative team

John Justice is the operations manager of Cafe Brioso, a great local cafe in Columbus, Ohio.

2014-05-30
What is the fault tolerance rate of coffee?

What is the fault tolerance rate of coffee?

To put it simply, the fault tolerance rate of coffee is the range that coffee can bear for various variables. Such an explanation does not seem to be easy to understand. Chen Lei will give an example here to illustrate this problem. In the process of making coffee, we usually encounter such a problem, suppose that when we use a pressure pot or siphon pot to make coffee, we soak the coffee for an extra 10 or 15 seconds, or

2015-01-15
Boutique Coffee one or two about extraction and powder quantity

Boutique Coffee one or two about extraction and powder quantity

Recently, I have encountered some problems with many friends about extraction. I will put my thoughts here first. For your reference and correction. According to the habit of many baristas, the amount of powder we set has far exceeded 14g (two portions). A friend asked me whether this is a problem of excessive extraction, or whether the current standard needs to be changed. At this point, you can talk about it.

2014-10-14
Which kind of home coffee machine is good in the market?

Which kind of home coffee machine is good in the market?

As we all know, coffee has become the most common drink in our lives. Their bitter and sweet taste is a good taste for most people to enjoy and indulge in. Nowadays, people no longer taste them in public. The use of home coffee machines brings people a good way to taste at home and is the best condition for us to enjoy the good taste of life. So, the market

2015-11-13
Calculation of extraction rate of Coffee and the ratio Rule of Gold Powder to Water

Calculation of extraction rate of Coffee and the ratio Rule of Gold Powder to Water

In the study of cup testing or extraction of freshly baked coffee, barista flexibly changes different powder-to-water ratio and baking forms according to different coffee bean characteristics, mainly in order to restore or preserve the original natural flavor and characteristics of coffee. In the manual extraction skill teaching class, manual preferred quality products, coupled with the quality of fresh baking, promote the coffee class.

2014-07-02
Yunnan Pu'er coffee

Yunnan Pu'er coffee

Interview with Shen Peiping, deputy to the National people's Congress and secretary of the Pu'er Municipal CPC Committee [host]: 10:00 on March 2, 2012, Shen Peiping, deputy to the National people's Congress and secretary of the Pu'er Municipal CPC Committee, visited the people's Daily. Please pay attention! [17:13] [host]: Hello, netizens, welcome to the series of interviews with local leaders of the 2012 people's Network special report on the two sessions of the people's Network. I'm Yixin, the host. It gives me great pleasure to invite you today

2014-06-30
Coffee machine which kind of household coffee machine is recommended in the market?

Coffee machine which kind of household coffee machine is recommended in the market?

As we all know, coffee has become the most common drink in our lives. Their bitter and sweet taste is a good taste for most people to enjoy and indulge in. Nowadays, people no longer taste them in public. The use of home coffee machines brings people a good way to taste at home and is the best condition for us to enjoy the good taste of life. So, the market

2015-08-07
Calculation of the ratio of Gold Powder to Water in Coffee extraction

Calculation of the ratio of Gold Powder to Water in Coffee extraction

In the study of cup measurement or extraction of freshly baked coffee, barista flexibly changes different powder-to-water ratio and baking forms according to different coffee bean characteristics, mainly in order to restore or preserve the original natural flavor and characteristics of coffee. In the manual extraction skill teaching class, artificial preferred quality products, coupled with the quality of fresh baking, promote coffee.

2014-07-01
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